I. Overview

Family Services of Greater Vancouver (FSGV) is a not-for-profit organization dedicated to strengthening people, families, and communities. We provide a diverse range of professional support and counselling services to those who are experiencing challenges in their lives. FSGV provides services at 24 locations throughout Vancouver, Burnaby, New Westminster, Richmond, and Surrey.

Neighbours have expressed concern about the prevalence of homeless youth on the streets of Vancouver. FSGV has been granted a development permit to develop a Youth Services Centre at 1134 Burrard St.

We are part of a solution to help these youth return to their families and home communities. Directions is one of four youth ‘hubs’ designated by the Ministry for Children and Families (MCFD). Other youth ‘hubs’ are located in the north, centre and south areas of the city. FSGV also operates a Safe House and Detox program outside of the Downtown South area, as well as a variety of services for families and youth across the City.

The Facility Management Plan for Directions Youth Services Centre at 1134 Burrard St provides an overview of FSGV’s commitment to operating a centre of excellence for youth in the community. This is the beginning of a new process and we look forward to working with the community to best respond to community needs.

As part of the community, the Facility Management Plan outlines the basic operating parameters for Directions and addresses how Directions will manage the areas of concern that have been raised by the community.

I. Overview
II. Goals of the Youth Services Centre
III. Youth Services Centre programs
IV. Community liaison information
V. Community Advisory Committee
VI. Management protocols
VII. Community responsiveness
VIII. Issue Resolution Process
IX. Annual Reporting