At Family Services of Greater Vancouver, we’ve been here for our community since 1928.
At our roots, we support people to create positive change in their lives. Our staff— including experienced counsellors and support workers—help unhoused youth, families and children impacted by trauma, survivors of domestic violence, and others in need with a client-centered, evidence-based, and trauma-informed approach.
In 1927, a survey of child welfare services in British Columbia was conducted by a team of social workers. Two of its major recommendations were the establishment of a family agency and the re-establishment of a social service exchange. Mary McPhedran was hired as the first Executive Director of the agency, then known as the Central Welfare Bureau, and stayed in the role for 27 years. Over the decades, FSGV has evolved its service offerings but always with a focus on social good and empowerment.
FSGV operates services for children and youth with support needs, provides employment and education supports, and runs Directions Youth Services for homeless and at-risk youth (with an outreach team, overnight shelter, two safehouses, and more).
Family Supports includes counselling, mediation, and parenting groups. These programs operate on a foundation of compassion and respect. Participants deepen their connections to their families, build new skills and knowledge, and redefine their relationships.
We have Trauma Counselling programs for children, youth, adults, and seniors who have experienced sexual abuse, family violence, intimate partner violence, and other traumas. With compassion and respect, we meet survivors where they’re at with supports they need.
Victim Support Services provides compassionate, trauma-informed support to victims and survivors of all ages—from children to seniors—impacted by violence. Our approach is client-led so that, with us, each person defines their situation, needs, and next steps.
Financial Empowerment helps people build confidence with money so they can make empowered choices for themselves and their families. We provide accessible one-on-one coaching, community workshops, and support for filing taxes and navigating benefits.
FSGV supports employees and families from across BC and the Yukon through FSEAP. Organizations can personalize services such as short-term counselling for employees, critical incident response, crisis response, work/life services, workplace training, and more.
survivors of high-risk violence and trauma served every week
$
0
M+
of new income accessed by low-income clients
Being a migrant and not knowing exactly the Canadian financial system, the language barrier and some other things caused me stress and fear of making a mistake in the applications and forms, but knowing this type of support has been of great help to me and has helped me overcome obstacles.
— Client, FE Coaching
I feel safe when I am at Directions. When I started coming here I got treated with respect, had something to eat and a place to relax. Directions gave me a safe place to focus on my situation and help make it better.
— Client, Directions Youth Services
Thank you so much. You are very easy to talk to, and to be honest the first time I have ever called back in a situation like this. I’m glad to have had my first experience with you. Thank you so much for your support, it truly means a lot.
— Client, Victim Support Services
I really felt impacted by the benefits of longer-term counseling to support my daughter. She developed some tools and awareness about herself and the understanding that you can seek out support for problems. It was a program my daughter looked forward to attending every week.
— Client Parent, Trauma Counselling
This experience has strengthened my sense of self, the validity of my needs and boundaries and my self esteem. I have much to practice still to improve and get stronger but I couldn’t have done this without the kind of support my counsellor provided.
At the beginning of June in 2026, leadership from Family Services of Greater Vancouver spoke to the Standing Finance Committee of BC to give recommendations for investments to support British Columbians.
“I believe you.” These three words are the foundation of Hiya’s work. Hiya is a Victim Support Worker at Family Services of Greater Vancouver (FSGV). Her clients are child and youth survivors of violence. For these young people, Hiya provides…
A common experience trauma survivors articulate is that choice was taken from them; they didn’t get to choose what happened. This is as true for child survivors as it is for adults. And it’s why, at Family Services of Greater…
Family Services of Greater Vancouver is walking with survivors, every step of the way.
With a trauma-informed, client-led approach, FSGV provides supports and counselling to victims and survivors of violence, exploitation, trafficking, and other abuses. Each year, for Victims and Survivors of Crime Week, we run an awareness campaign to highlight these programs so that people know: FSGV is here for survivors.